Online Retail Store Shipping Information
PLEASE NOTE: The shipping information listed below is for consumer (or “individual”) customers only. If you have a wholesale account, please scroll down to review your shipping options.
Shipping Policy
Orders for in-stock items usually ship within 2-3 business days, Monday thru Friday. Orders received prior to 2:00PM (Eastern Standard Time) will be shipped same day, subject to availability. Orders placed on holidays or weekends will begin processing the next business day. All stock orders ship from our warehouse in Toronto. ON. You will be notified of any out of stock items and its expected receipt date via e-mail. All orders will be shipped via UPS or Canada Post.
Canadian Shipping Rates
All shipments within Canada will be shipped via Canada Post.
Order Size: Shipping Charge:
less than $50.00 $10.00
$50.00 + FREE*
*Free shipping is based on the price before tax is added (if applicable).
USA Shipping Rates
All shipments to the United States of America will be shipped via UPS.
Order Size: Shipping Charge:
less than $50.00 $15.00
$50.00 + FREE*
*Free shipping is based on the price before tax is added (if applicable).
Backorder Policy
If you have backordered items in your cart at checkout, your backorder will not be shipped to you until the item(s) are in stock and available to ship.
Shipping Address Options
Packages can be sent to the same address as your billing address or to another address for Canadian destination orders. Either option may be selected during the checkout process.
Wholesaler Shipping Information
PLEASE NOTE: The return information listed below is for wholesaler (or “dealer”) customers only. If you are an end user (or are purchasing merchandise for “individual” use), please scroll up to review your shipping options.
Shipping Policy
Most in-stock orders placed before 2 PM Eastern Time ship same day, Monday thru Friday, depending on stock availability. Orders placed on holidays or weekends will begin processing the next business day. All stock orders ship from our warehouse in Toronto, ON. You will be notified via e-mail of any out of stock items and its expected receipt date. Unless specified otherwise during the checkout process, all orders will be shipped via the cheapest available shipping option. We gladly offer other shipping options at your request, including sending items on your account.
Shipping Rates
All shipping costs are the recipient’s sole responsibility. Shipping charges are calculated at time of shipment and are based on the weight of items being shipped. Unfortunately, we cannot provide exact freight costs until after items have been shipped. However, we happily provide freight estimates prior to shipment when requested. Please contact one of our Customer Service Representatives at 1.800 668 6443 if you need a freight estimate prior to placing your order.
Backorder Policy
If you have backordered items in your cart at checkout, you will be notified by one of our Customer Service Representatives and be given an option to ship all items complete (this may be cheaper but may also take longer) or ship items when they are available to ship (this may be faster but may also be more expensive). When you select to ship items as they are available, JERICO will ship all in-stock items immediately. Your backorder will not be shipped to you until all other items are available to ship.
Shipping Address Options
Packages can be sent to the same address as your billing address or to another address for Canadian destination orders. Either option may be selected during the checkout process.
International Shipping
We do offer shipping outside North America. International orders may require additional processing time due to documentation requirements. Any applicable duties and taxes incurred are the responsibility of the recipient and are paid to the agency involved according to that agency’s stipulation.